{"id":89,"date":"2025-09-29T11:07:42","date_gmt":"2025-09-29T09:07:42","guid":{"rendered":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/?page_id=89"},"modified":"2025-10-23T23:58:19","modified_gmt":"2025-10-23T21:58:19","slug":"bts-ndrc","status":"publish","type":"page","link":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/bts-ndrc\/","title":{"rendered":"BTS NDRC"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">pr\u00e9sentation BTS NDRC<\/h2>\n\n\n\n<p>Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) est une formation de niveau Bac +2 qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des professionnels de la vente et de la relation client dans un environnement de plus en plus digitalis\u00e9. Ce dipl\u00f4me, reconnu par l\u2019\u00c9tat, met l\u2019accent sur les comp\u00e9tences commerciales, la n\u00e9gociation, la communication, et la ma\u00eetrise des outils num\u00e9riques indispensables dans le monde professionnel actuel.<\/p>\n\n\n\n<p>Le titulaire du BTS NDRC est form\u00e9 pour g\u00e9rer et d\u00e9velopper la relation client dans sa globalit\u00e9, aussi bien en face-\u00e0-face qu\u2019\u00e0 distance, gr\u00e2ce aux outils digitaux. Il apprend \u00e0 prospecter de nouveaux clients, \u00e0 n\u00e9gocier des ventes, \u00e0 fid\u00e9liser sa client\u00e8le et \u00e0 piloter des actions commerciales efficaces. L\u2019\u00e9tudiant d\u00e9veloppe \u00e9galement des comp\u00e9tences en marketing digital, en gestion de projet, en communication commerciale et en analyse de donn\u00e9es clients.<\/p>\n\n\n\n<p>Le programme comprend des mati\u00e8res g\u00e9n\u00e9rales comme le fran\u00e7ais, l\u2019anglais, l\u2019\u00e9conomie, le droit, et la culture g\u00e9n\u00e9rale, ainsi que des enseignements professionnels centr\u00e9s sur la relation client et la n\u00e9gociation-vente, la relation client \u00e0 distance et digitale, et la relation client et animation de r\u00e9seaux.<\/p>\n\n\n\n<p>Le BTS NDRC peut \u00eatre suivi en formation initiale ou en alternance, ce qui permet d\u2019acqu\u00e9rir une exp\u00e9rience concr\u00e8te en entreprise tout en suivant les cours. Cette formation offre de nombreuses opportunit\u00e9s professionnelles : commercial, charg\u00e9 de client\u00e8le, conseiller commercial, t\u00e9l\u00e9vendeur, responsable e-commerce, ou encore attach\u00e9 commercial.<\/p>\n\n\n\n<p>Enfin, apr\u00e8s le BTS, il est possible de poursuivre ses \u00e9tudes vers une licence professionnelle, un bachelor en commerce, marketing ou communication, ou m\u00eame une \u00e9cole de commerce. Le BTS NDRC constitue ainsi une excellente porte d\u2019entr\u00e9e vers les m\u00e9t du commerce moderne et de la relation client digitale<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>mati\u00e8re<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>nombre d\u2019heur<\/strong>es <\/td><\/tr><tr><td>Culture g\u00e9n\u00e9ral et expression<br><\/td><td class=\"has-text-align-center\" data-align=\"center\">3H<\/td><\/tr><tr><td>Langue vivante (anglais)<br><\/td><td class=\"has-text-align-center\" data-align=\"center\">3H<\/td><\/tr><tr><td>Culture \u00e9conomique , juridique et manag\u00e9riale (CEJM)<br><\/td><td class=\"has-text-align-center\" data-align=\"center\">4H<\/td><\/tr><tr><td>Relation client et animation de r\u00e9seaux<br><\/td><td class=\"has-text-align-center\" data-align=\"center\">4H<\/td><\/tr><tr><td>Relation client \u00c3&nbsp; distance et digitalisation<br><\/td><td class=\"has-text-align-center\" data-align=\"center\">5H<\/td><\/tr><tr><td>n&nbsp;\u00bbgociation-vente<br><\/td><td class=\"has-text-align-center\" data-align=\"center\">6H<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<div class=\"wp-block-uagb-countdown uagb-block-39e5e405\"><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-days\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-days\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">DAYS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-hours\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-hours\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">HOURS<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-minutes\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-minutes\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">MINUTES<\/div><\/div><div class=\"wp-block-uagb-countdown__box wp-block-uagb-countdown__box-seconds\"><div role=\"timer\" aria-live=\"off\" class=\"wp-block-uagb-countdown__time wp-block-uagb-countdown__time-seconds\">&#8211;<\/div><div class=\"wp-block-uagb-countdown__label\">SECONDS<\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>pr\u00e9sentation BTS NDRC Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) est une formation de niveau Bac +2 qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des professionnels de la vente et de la relation client dans un environnement de plus en plus digitalis\u00e9. Ce dipl\u00f4me, reconnu par l\u2019\u00c9tat, met l\u2019accent sur les comp\u00e9tences commerciales, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"pr\u00e9sentation BTS NDRC Le BTS N\u00e9gociation et Digitalisation de la Relation Client (NDRC) est une formation de niveau Bac +2 qui pr\u00e9pare les \u00e9tudiants \u00e0 devenir des professionnels de la vente et de la relation client dans un environnement de plus en plus digitalis\u00e9. Ce dipl\u00f4me, reconnu par l\u2019\u00c9tat, met l\u2019accent sur les comp\u00e9tences commerciales,\u2026","_links":{"self":[{"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/89","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/comments?post=89"}],"version-history":[{"count":7,"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/89\/revisions"}],"predecessor-version":[{"id":183,"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/pages\/89\/revisions\/183"}],"wp:attachment":[{"href":"https:\/\/www.poulalier.louisst.o2switch.site\/blog\/wp-json\/wp\/v2\/media?parent=89"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}